At Gardenbargains, we stand behind the quality of our products and aim to provide you with lasting value and confidence in every purchase.
This Warranty Policy explains your rights and our responsibilities in the event that an item you purchase develops a fault.

1. Standard Warranty Coverage

Unless otherwise stated, all products purchased from Gardenbargains come with a 12-month standard warranty from the date of delivery.

This warranty covers manufacturing defects and faulty workmanship under normal household use.

2. What the Warranty Covers

The warranty covers defects such as:

  • Structural or material faults resulting from manufacturing errors.
  • Broken or malfunctioning components that occur under normal use.

If a product is found to be defective within the warranty period, we will:

  • Repair the item (if possible),
  • Replace the item with an equivalent product, or
  • Offer a full or partial refund, depending on the nature of the fault.

3. What the Warranty Does Not Cover

The warranty does not cover:

  • Normal wear and tear.
  • Damage caused by misuse, neglect, or improper assembly.
  • Damage caused by accidents, fire, or natural events.
  • Products that have been altered, modified, or repaired by third parties.
  • Clearance or “as-is” items (unless specifically covered).

Please note: The warranty applies only to the original purchaser and is non-transferable.

4. Reporting a Fault or Claiming Warranty

If you believe your product is faulty and covered under warranty:

  1. Contact our support team at contact@gardenbargains.shop or call +44 7877 446435.
  2. Provide your order number, purchase date, and photos or videos showing the issue.
  3. Our team will assess your claim and provide instructions for return, replacement, or repair.

5. Resolution Process

Once your item is received and inspected:

  • We will notify you of our decision within 5–10 business days.
  • Approved warranty claims will be processed at no additional cost to you (including repair or replacement shipping where applicable).

6. Legal Rights

This warranty is provided in addition to your statutory rights under UK consumer law, which remain unaffected.
You are always entitled to remedies for faulty goods under the Consumer Rights Act 2015.

7. Contact Information

For any warranty-related questions or claims, please contact us:

Gardenbargains
116 High St, Edgware HA8 7EL, United Kingdom
Phone: +44 7877 446435
Email: contact@gardenbargains.shop
Website: www.gardenbargains.shop